Membership FAQs
Our memberships are about more than savings, they’re about being supported and cared for on an ongoing basis.
​
We offer a limited amount of memberships, once we reach our limit a waitlist will be opened. Appointments can still be booked through our online system for non members.
​
​
1
Is there a minimum commitment?
Yes — memberships have a minimum commitment of 3 months to ensure continuity of care.
2
How does payment work?
Memberships are paid via monthly direct debit for ease and consistency.
3
Can I roll over my treatment if I miss a month?
One treatment may be rolled over for up to one month. Treatments not used within this time will expire.
4
What if I need to cancel?
We require 30 days’ notice after the initial 3-month period.
5
What happens if I miss my appointment?
Missed or late-cancelled appointments will be forfeited, as the time has been reserved especially for you.
6
Does the discount apply to all treatments?
The 10% discount applies to full-priced treatments booked within the same month and cannot be combined with other offers or packages.
7
Why choose membership?
Membership supports regular care, better treatment outcomes, priority access, and exclusive savings — all while helping you stay committed to your wellbeing.
